Wrong Delivery / Missing Goods
If you receive a wrong product or if something is missing in your delivery, please fill in the below template immediately upon receipt of order. Please make a precise and detailed description in order for us to help you in the best possible way.
Pictures facilitate our complaints handling considerably
– you can send photos to our mailbox firstname.lastname@example.org
Please refer to your order number and state company name and contact information.
We also, kindly refer you to our commercial conditions