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Service and Complaints

It may happen that a product does not correspond to your expectations. That is why it is possible to return a product to KRUUSE if you pay the freight. Returns take place in accordance with the conditions on this page.

Returvare

Return of goods

Read more about return of goods

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Transport damage

What do you do if your goods have been damaged during transport?

Wrong delivery / missing goods

If your delivery is missing items, or your items have not been delivered - find help here

Reparation

Repair service

Read more about KRUUSE repair service

Reklamation

Complaints

Read more about deficiencies and complaints here

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